Google Mail

Click for a Google training module for Mail. For information on using Gmail offline or on mobile devices, click here.

RCSD uses Microsoft Outlook for its employees' work email. This remains our primary access to email even though we have added Gmail via our Google Apps account. As employees are added to RCSD's Gmail account, an additional work email is generated which contains a first initial, last name followed by rather than

You may wish essentially to ignore the .net Gmail account and only be responsible for managing the .org Outlook account. In that case, go to Gmail settings (gear wheel on right side of page)--Forwarding and POP/IMAP--follow directions for forwarding to your account.

After you have changed your settings, be sure to save the changes, and whatever is sent to your Gmail account will appear in your Outlook account.

You can import your address books (from Outlook, Hotmail, Yahoo!, orkut, email software, etc.) into your work Gmail account.

To import contacts to Gmail:

  1. Create a custom CSV file, or export the address book from your other webmail provider or email client as a CSV file. You'll learn more about CSV files and exporting from other address books in the next steps.

  2. Click the Mail menu along the left side of any page and select Contacts.

  3. Click the More dropdown menu and select Import.

  4. Click the Choose File button and locate the CSV file you'd like to upload.

  5. Select the file and click the Import button.

Once you've successfully uploaded the document, Gmail will display the number of contacts imported.

A few things to keep in mind:

  • If some entries aren't included in your Contacts list, Gmail tells you why these entries were left out.

  • If you receive error messages when attempting to import your contacts, you may need to edit your CSV file.

  • You can only import up to 3000 contacts at a time. If you have more than 3000 contacts, you'll need to create multiple CSV files to upload.

CSV files

If you want to create a new address book or edit an existing one, you can also use spreadsheet programs like Microsoft Excel to create and edit a custom CSV file.

Your CSV file should be formatted as a table and must include a header row, or first line, that defines the fields in your table. Gmail accepts many common header fields (name, email address, etc.). If you're updating an existing file, you probably won't need to change your header field names; if you're creating a new file and need some guidance, you can use any of the field names used in the examples below.

Here are some additional things to keep in mind as you create your file:

  • The file must include a field for the email address.

  • The Name field can be a single column or you can also use separate fields for the first, middle, and last names, like this:

  • Fields can be listed in any order.

Here's an example of a sample file that can be created using Microsoft Excel:

header >

First Name

Last Name

Email Address

Street Address


contact info. >



623 East 68th Street, Apt. 3-B, New York, NY

(212) 555-9975

By saving this table as a .csv file, and importing it in to Gmail, one entry – for Jane Doe – is added to your Contacts list.

Export from another mail provider or software

Many email providers and email software have an export feature for your address book.

Please refer to the help documentation for detailed instructions on how to create a CSV file that you can upload into Gmail.